Accounting Ch 05-Accepting Customer Payments

See Chapter 8, Payments and Accounting, in the Users Reference Manual to see more about this topic.

Taking Payments with Multiple Divisions

For stores with multiple divisions in the database, we have added the ability to set the division where the payment was taken in the payment screen. The program will remember what the combo is set to and use that division for the user until they change it again or log out. This field will be used in reports to know where the payment was taken.

Reports About Customer Payments


Payments Report

This report will show a breakdown of payments received for a chosen date range; information is grouped by payment type.
paymentsreport.jpg
Payments Report

  • Heading - Company information, such as logo, address, phone number, etc.
  • Report Name - Name of the report currently being viewed
  • Date Range - Start and end date of report
  • Type of payment - What method of payment was used, credit card, check, etc.
  • Date of Payment - Date payment was processed
  • Company - Company who the order was assigned to
  • Order Number - Order which received payment
  • Order Status - Status of the order
  • Description - Items or service purchased
  • Entered By - Employee who processed the payment
  • Tracking Number - Check number (if check was used for payment) or last 4 digits of a credit card number with the preceding numbers masked
  • Payment - Amount of payment received for this order
  • Payments Total - Total of all payments received from all payment types for the chosen date range

Processed Credit Card Report

This will show a listing of processed credit card payments in a chosen date range, those that were successful and those that were declined, grouped by card type.
processedccreport.jpg
Processed Credit Card Report

  • Heading - Company information, such as logo, address, phone, etc.
  • Report Name - Name of the report currently being viewed
  • Date Range - Start and end date of report
  • Processed Group - Processing Successful or Declined
  • Payment Group - Credit card group, such as AmEx, MC/Visa, etc.
  • Payment Account - Type of card within the Payment Group, i.e. Visa in the MC/Visa group
  • Date - Date payment was processed
  • Customer - Customer that had the order
  • Order # - Number of the Order that had payment applied
  • Card Type - Type of credit card used
  • Card - Credit Card number with only the last 4 digits visible
  • Name on Card - Name of cardholder
  • Declined Amount - Amount of order that did not process successfully
  • Processed Amount - Amount of order that was processed successfully

See Also