Artwork Approval includes new emails that are automatically sent when the artwork status changes. The emails are sent by CHAPI and use the artwork_approval_setup, not the setting of the individual user.
New Artwork Comment
Artwork group comment notifications are sent to all roles when a new comment is added to the group.
The notification email will use the following template format:
Employee Notification Email Template
The notification email will use the following template format for employees:
Customer Notification Email Template
The notification emails used for customers will need to be more highly tailored based on the purpose.
Artwork Approval Pending
This template is used for emailing the customer approver(s) when the Artwork Group is pending approval.
Customer Approval Reminder Notifications
Artwork Reminders emails for artwork pending Customer Approval may be automatically sent out at preset intervals. Automatic email notifications are sent to:
- Customer Approver
By default, reminders are sent out at 24, 72 (3 days), and 168 hours (1 week).
Artwork Approved Confirmation
This template is used for emailing all contacts and subscribers when the Artwork Group was approved (or a choice made) by a customer approver.
Source
Contributor: Cyrious Software
Date: 08/06/2016
Version: Control 05.7