Report Viewer

With Control version 05.70.1612.0601, the previewing of reports has been removed from Control and placed in a separate application that gets embedded into Control. This change was made to get around a few issues in the Crystal Report preview. Notably:
  • Errors closing reports after previewing, which causes SQL connections to remain active.
  • Conflicts with Control's embedded web browser that caused Control to crash when previewing reports.

The Report Viewer is only used for previewing reports. The printing, emailing, and saving of reports are not effected by the report viewer.

When previewing a report a single instance of the Report Viewer (CyrRptViewer.exe) will be run in the background. After all preview windows are closed, Control will shut down the Report Viewer.

To the user, there should not be any difference in how reports are previewed.

Feature Troubleshooting Articles

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