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====**Cause:** Production Terminal not restarting service after reboot due to a Windows update.==== 

**Event Viewer Log:**



//Administrative events reflected warning:A process serving application pool 'pt' exceeded time limits during shut down. The process id was '284'.//

**Resolution:**



1.Manually started PT in the IIS manger within the application Pools.



2. open run command and and type services.msc.



3. Double click IIS Admin Service.



{{::iis2.png?nolink&433|}}



4. Check to enable actions for stops with errors:



5. Chose Run Program: C:\Windows\system32\iisreset.exe



6. for Command line perameters: type " /start" without quotations



7. Retry Production terminal.



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===== See Also =====
  * Backlinks [[include_pagepage_componentbacklinks]]>