If the Artwork Tab is not showing in Control, check the following:


  - Ensure you are viewing a Order or Estimate.


  - Ensure the Order or Estimate is not in Edit mode.


  - Check the CHAPI Service and ensure user is running as is *Local System* and not as *.\chapi*


  - Check the name column in the CHAPI.DatabaseRecs table. It can not be null.


  - Check for the CEF folder and files in the Cyrious\Control folder.



//Further Troubleshooting://


  - Hit F12 with the tab open


  - then hit F5 on the console window with the network tab open it will then issue a request to load the order,


  - click on that request and it will tell you where it's trying to load the tab from (artaddress)



====== See Also ======
  * Backlinks [[include_pagepage_componentbacklinks]]