====== {$page} ====== You can delete the CHAPI service from Windows through the following methods. CHAPI is required to run Control 5.1+ so this is not recommended except in cases where you are attempting to resolve a problem with CHAPI and a reinstall of the service is required. ===== Cautions ===== Warning - Do not delete CHAPI when users are logged into Control. ===== Steps ===== - We must obtain the exact name of the CHAPI service from Windows in order to delete it. * Open Control Panel * Open Administrative Tools * Open Services - Find the entry on the list that begins with CHAPI. Keep the Services window open. - Open a command prompt in Windows. * In Windows 7, click Start then Accessories and right-click on Command Prompt to choose Run as Administrator. * In Windows 8, go to Metro Interface and type cmd. A command prompt icon will appear, right-click the icon and choose Run as Administrator at the bottom. - Type the following command * [[code]] sc delete [service name] [[code]] * Example: * [[code]] sc delete CHAPI.ServiceHost_12556 [[code]] - Click on the Services window you still have open, press F5 to refresh the list of services. If the service still appears (a) wait a few minutes then refresh again or (b) restart the computer. ===== Source ===== Contributor: Brandon & Seth, Cyrious Date: 7/5/2013 Version: Control 5.1 ===== See Also ===== * Backlinks [[include_pagepage_componentbacklinks]]