===== Issue: =====



When an order is cloned, its taxes drop completely or calculate incorrectly.
  * When shipping is removed from the order by selecting Do Not Ship on the Shipping tab, the taxes calculate correctly. Re-adding shipping drops the taxes to zero.



===== Resolution: =====



There is a disagreement in the company's Tax Exemption status. Check the company's record in the account table. Look for the TaxExempt and IsFullyTaxExempt values. If TaxExempt is 0 and IsFullyTaxExempt is 1, change IsFullyTaxExempt to 0.



==== Warning: The following query set makes changes to the Account table. BACK UP THE DATABASE BEFORE USE OF THESE QUERIES. ====



Query to locate company ID:
  * select ID from account where companyname like '%%'



Query to find tax exemption satuses:
  * select taxexempt, isfullytaxexempt from account where id = 



Query to update IsFullyTaxExempt status:
  * update account set isfullytaxexempt = 0 where id = 



====== See Also ======
  * Backlinks [[include_pagepage_componentbacklinks]]