Cyrious Control tracks the customer's credit balance in the customer record. The customer credit may be increased or decreased in several ways.
Adjustments to Customer Credit
The following actions adjust the customer credit:
Applying a customer credit to an order.
Applying an overpayment (usually on a check) to the customer's credit.
Voiding an order but not payments applied to it.
Adjusting an order's total price below the payments already applied.
Refunding the customer credit balance
Manually adding, reducing, or clearing a customer credit balance.
Accounting Notes
GL Examples
| Account | Debit | Credit | Order |
| Bank Account | $ 676.60 | | 1234 |
| Bank Account | $ 23.40 | | |
| Accounts Receivable | | $676.60 | 1234 |
| Customer Credit | | $ 23.40 | |
* Example #2. A customer applies $450 of its customer credit on file towards Order #9876. The GL activity looks is:
| Account | Debit | Credit | Order |
| Accounts Receivable | | $450.00 | 9876 |
| Customer Credit | $450.00 | | |
Notes
Default Division. When divisions are enabled, each company in Control has a default division. The credit for a given client is always retained in the company's default division. This means that Control must transfer the credit to the default division if it comes in to or out of from another division. To accomplish the transfer, Control uses the InterDivision Customer Credit liability account.
Deleting or Moving Companies. When you change a company's division or reassign a customer's records to a new company in a different division, Control will reassign any outstanding customer credit from the old company to the new company.