Troubleshooting Issues with Ecommerce

In this article, we will answer some commonly asked questions and provide helpful tips for logging support requests with Ecommerce.

1. Issue: Ecommerce Admin Panel will not let me login.
   1. Is this issue limited to just your user? Please use this article to make sure your employee record is setup correctly.
   2. Is this issue for all users? Please make sure your Homegate service is up and running on your server.