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artwork_approval_-_automated_emails [2019/01/30 09:22]
 artwork_approval_-_automated_emails [2019/01/30 09:22] (current)
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 +======  ======
 +
 +
 +
 +Artwork Approval includes new emails that are automatically sent when the artwork status changes. The emails are sent by CHAPI and use the [[artwork_approval_setup]], not the setting of the individual user.
 +
 +
 +
 +===== New Artwork Comment =====
 +
 +
 +
 +Artwork group comment notifications are sent to all roles when a new comment is added to the group.
 +
 +
 +
 +The notification email will use the following template format:
 +
 +
 +
 + {{::artwork_app_-_email_new_comment_notificaion.jpg?nolink&|}}
 +
 +
 +
 +===== Employee Notification Email Template =====
 +
 +
 +
 +The notification email will use the following template format for employees:
 +
 +
 +
 + {{::artwork_app_-_employee_notification_email.png?nolink&|}}
 +
 +
 +
 +===== Customer Notification Email Template =====
 +
 +
 +
 +The notification emails used for customers will need to be more highly tailored based on the purpose.
 +
 +
 +
 +==== Artwork Approval Pending ====
 +
 +
 +
 +This template is used for emailing the customer approver(s) when the Artwork Group is pending approval.
 +
 +
 +
 + {{::artwork_app_-_artwork_approval_pending_email.png?nolink&|}}
 +
 +
 +
 +==== Customer Approval Reminder Notifications ====
 +
 +
 +
 +Artwork Reminders emails for artwork pending Customer Approval may be automatically sent out at preset intervals. Automatic email notifications are sent to:
 +  * Customer Approver
 +
 +
 +
 +By default, reminders are sent out at 24, 72 (3 days), and 168 hours (1 week).
 +
 +
 +
 + {{::artwork_app_-_email_pending_reminder.jpg?nolink&|}}
 +
 +
 +
 +==== Artwork Approved Confirmation ====
 +
 +
 +
 +This template is used for emailing all contacts and subscribers when the Artwork Group was approved (or a choice made) by a customer approver.
 +
 +
 +
 + {{::artwork_app_-_email_artwork_approved.jpg?nolink&|}}
 +
 +
 +
 +===== Source =====
 +
 +
 +
 +Contributor: Cyrious Software
 +
 +
 +
 +Date: 08/06/2016
 +
 +
 +
 +Version: Control 05.7
 +
 +
 +