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artwork_approval_compatibility_requirements [2019/01/30 15:10] kcifreo |
artwork_approval_compatibility_requirements [2019/02/20 10:31] kcifreo |
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Customer Artwork Approval requires the cyrious_cloud_connector to be communicating properly in order for a customer to be able to access their artwork groups, proofs, and comments. If the cyrious_cloud_connector is not functioning properly then a customer will not be able to access any link that you provide to them for the purpose of reviewing any artwork. During this test Control is checking to make sure the cyrious_cloud_connector has established a secure connection with our Cloud servers. | Customer Artwork Approval requires the cyrious_cloud_connector to be communicating properly in order for a customer to be able to access their artwork groups, proofs, and comments. If the cyrious_cloud_connector is not functioning properly then a customer will not be able to access any link that you provide to them for the purpose of reviewing any artwork. During this test Control is checking to make sure the cyrious_cloud_connector has established a secure connection with our Cloud servers. | ||
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+ | One reason a user would get a warning message would be if they don't have a Cloud RootPath entered on their company record in the internal Control database. | ||
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+ | This Artwork Approval check will return: | ||
+ | </ | ||
|**Result** ||**Reason** || | |**Result** ||**Reason** || | ||
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===== Check #6: Cyrious Document Access Service (CDAS) has access to document management path ===== | ===== Check #6: Cyrious Document Access Service (CDAS) has access to document management path ===== | ||
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* Synology NAS - this device is not compatible because the DSM software installed on the Synology NAS does not send file system notifications to Windows Servers for any sub-folders on a network share. This limitation has been reported to Synology; however, they have not committed to adding support for Windows .NET File System Watcher to their DSM software at this time. | * Synology NAS - this device is not compatible because the DSM software installed on the Synology NAS does not send file system notifications to Windows Servers for any sub-folders on a network share. This limitation has been reported to Synology; however, they have not committed to adding support for Windows .NET File System Watcher to their DSM software at this time. | ||
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If you are using a NAS device that is not integrated with your Windows domain then you will need to create this same username and password on that device and configure the permissions appropriately. | If you are using a NAS device that is not integrated with your Windows domain then you will need to create this same username and password on that device and configure the permissions appropriately. | ||
- | This Artwork Approval check will return: **||~ Result ||~ Reason ||| {{: | + | This Artwork Approval check will return: |
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+ | |**~Result** |**~Reason** | | ||
+ | |**{{: | ||
+ | |**{{: | ||
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+ | **When all checks have a status of Passed, you'll be able to click the **Select Plan** button. {{: | ||
===== Source ===== | ===== Source ===== |