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chapi_-_delete_chapi.servicehost_service [2019/01/30 09:22]
 chapi_-_delete_chapi.servicehost_service [2019/01/30 09:22] (current)
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 +======  ======
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 +You can delete the CHAPI service from Windows through the following methods. CHAPI is required to run Control 5.1+ so this is not recommended except in cases where you are attempting to resolve a problem with CHAPI and a reinstall of the service is required. 
 +
 +
 +
 +===== Cautions =====
 +
 +
 +
 +Warning - Do not delete CHAPI when users are logged into Control.
 +
 +
 +
 +===== Steps =====
 +  - We must obtain the exact name of the CHAPI service from Windows in order to delete it.
 +    * Open Control Panel
 +    * Open Administrative Tools
 +    * Open Services
 +  - Find the entry on the list that begins with CHAPI. Keep the Services window open.
 +  - Open a command prompt in Windows. 
 +    * In Windows 7, click Start then Accessories and right-click on Command Prompt to choose Run as Administrator.
 +    * In Windows 8, go to Metro Interface and type cmd. A command prompt icon will appear, right-click the icon and choose Run as Administrator at the bottom.
 +  - Type the following command
 +    * <code>
 +sc delete [service name]
 +</code>
 +    * Example:
 +    * <code>
 +sc delete CHAPI.ServiceHost_12556
 +</code>
 +  - Click on the Services window you still have open, press F5 to refresh the list of services. If the service still appears (a) wait a few minutes then refresh again or (b) restart the computer. 
 +
 +
 +
 +===== Source =====
 +
 +
 +
 +Contributor: Brandon & Seth, Cyrious
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 +Date: 7/5/2013
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 +Version: Control 5.1
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 +