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chapi_-_password_policy [2019/01/30 09:22]
 chapi_-_password_policy [2019/01/30 09:22] (current)
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 +======  ======
 +
 +
 +
 +===== Description =====
 +
 +
 +
 +The CHAPI service utilizes a local user account to run the CHAPI ServiceHost. This local user must have a password set, the CHAPI installer will set this password initially.
 +
 +
 +
 +===== Issue =====
 +
 +
 +
 +The password that CHAPI uses by default may not satisfy the local or group password policy of the machine its being installed on. Common password policies are:
 +    * At least X characters
 +    * At least 1 number
 +    * At least 1 capital letter
 +    * At least one special character, such as !,@,#,$, etc.
 +
 +
 +
 +The CHAPI installer uses a 9-character password by default. If this is not long enough, you may use an alternate password by specifying it yourself.
 +
 +
 +
 +===== Resolution =====
 +
 +
 +
 +==== If you do not have CHAPI installed ====
 +  - To solve this issue, you can increase the complexity of the password manually by running the CHAPI installer separately with the “password=” switch.
 +  - Type in the following command:
 +    * <code>
 +chapi.setup.msi username=[chapi username] password=[chapi user password]
 +</code>
 +    * Example:
 +    * <code>
 +chapi.setup.msi username=chapi password=Ch@piUser1
 +</code>
 +  - Be sure you add in the additional chapi.setup.msi options needed, see the other related articles on installing Chapi via the command line interface for additional details.
 +  - The above example tells the installer to set Ch@piUser1 as the password for the service user.
 +
 +
 +
 +==== If you have CHAPI installed ====
 +  - Refer to this article [[chapi_-_chapi_local_user_account]] for steps on resetting the password.
 +
 +
 +
 +===== Source =====
 +
 +
 +
 +Contributor: Brandon R., Cyrious
 +
 +
 +
 +Date: 4/30/2013
 +
 +
 +
 +Version: Control 5.1
 +
 +
 +