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control_cloud_-_detailed_login_steps [2019/01/30 09:22]
127.0.0.1 external edit
control_cloud_-_detailed_login_steps [2019/02/07 10:55] (current)
kcifreo
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 Cyrious provides the business software package for managing the operations within your business. This wiki will provide you with the information you need to access Cyrious Control Cloud. As with most things in the cloud, it is now much easier and more seamless to access Control online without the need for servers, backups, or other specific server and networking requirements. Cyrious provides the business software package for managing the operations within your business. This wiki will provide you with the information you need to access Cyrious Control Cloud. As with most things in the cloud, it is now much easier and more seamless to access Control online without the need for servers, backups, or other specific server and networking requirements.
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 You will need the information below to access Cyrious Control Cloud. Cyrious will also have the information if needed. You will need the information below to access Cyrious Control Cloud. Cyrious will also have the information if needed.
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 **What is My Username and Password?** **What is My Username and Password?**
  
- +With Cyrious Cloud you are provided with one user account to access Control. If you are interested in adding more users as you add more employees, shoot us an email at [[:mailto:​supportcyrious.com|support@cyrious.com]] for more information.
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-With Cyrious Cloud you are provided with one user account to access Control. If you are interested in adding more users as you add more employees, shoot us an email at [[mailto:​supportcyrious.com|mailto:​supportcyrious.com]] for more information. +
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 Your Information to connect is: Your Information to connect is:
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 <​html><​div style="​margin-left:​ 20px;">​ User #1 </​div></​html>​ <​html><​div style="​margin-left:​ 20px;">​ User #1 </​div></​html>​
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 <​html><​div style="​margin-left:​ 40px;">​ User Name: cyrious\CyrXXXXX-01 </​div></​html>​ <​html><​div style="​margin-left:​ 40px;">​ User Name: cyrious\CyrXXXXX-01 </​div></​html>​
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 <​html><​div style="​margin-left:​ 40px;">​ Password: ZZZZZZZZZ </​div></​html>​ <​html><​div style="​margin-left:​ 40px;">​ Password: ZZZZZZZZZ </​div></​html>​
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 <​html><​div style="​margin-left:​ 20px;">​ User #2 </​div></​html>​ <​html><​div style="​margin-left:​ 20px;">​ User #2 </​div></​html>​
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 <​html><​div style="​margin-left:​ 40px;">​ User Name: cyrious\CyrXXXXX-02 </​div></​html>​ <​html><​div style="​margin-left:​ 40px;">​ User Name: cyrious\CyrXXXXX-02 </​div></​html>​
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 <​html><​div style="​margin-left:​ 40px;">​ Password: ZZZZZZZZZ </​div></​html>​ <​html><​div style="​margin-left:​ 40px;">​ Password: ZZZZZZZZZ </​div></​html>​
  
- +<​html><​div style="​margin-left:​ 40px;">​ </​div></​html>​
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-<​html><​div style="​margin-left:​ 40px;"> ​ </​div></​html>​+
  
 **How Do I Login?** **How Do I Login?**
-  * Please visit the website: [[https://​cloud.cyrious.com/​]],​ [[https://​cloud2.cyriousapp.com]],​ or whatever link was provided to you by Cyrious. 
  
 +   * Please visit the website: [[https://​cloud.cyrious.com/​|https://​cloud.cyrious.com/​]],​ [[https://​cloud2.cyriousapp.com|https://​cloud2.cyriousapp.com]],​ or whatever link was provided to you by Cyrious.
  
 +{{:​cyriouscloud.png?​nolink&​800}}
  
- ​{{::​cyriouscloud.png?​nolink&​800|}} 
   * ​When you arrive at that page, please click on the link that is labeled **Connect to Cyrious Cloud**   * ​When you arrive at that page, please click on the link that is labeled **Connect to Cyrious Cloud**
   * At this point you should see the webpage below that is labeled as **Work Resources**.   * At this point you should see the webpage below that is labeled as **Work Resources**.
  
 +{{:​2014-06-09_14_30_42-rd_web_access.png?​nolink&​800}}
  
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- ​{{::​2014-06-09_14_30_42-rd_web_access.png?​nolink&​800|}} 
   * ​In the section that is labeled Username and Password, please enter the credentials that were provided to you by Cyrious.   * ​In the section that is labeled Username and Password, please enter the credentials that were provided to you by Cyrious.
  
 +(Example: //​Username//:​ **cyrious\Cyr12345-01** ​ //​Password//:​ **C12345N**)
  
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-<​html><​div style="​margin-left:​ 20px;">​ (Example: //​Username//:​ **cyrious\Cyr12345-01** //​Password//:​ **C12345N**) </​div></​html>​ 
   * Once you have typed in your User name and Password, please click the "Sign in" button.   * Once you have typed in your User name and Password, please click the "Sign in" button.
-  * **Note**: If there is an additional message at the bottom of the screen that says "//​This webpage wants to run the following add-on: '​Microsoft Remote Desktop Services Web Access Con...' from '​Microsoft Corporation'//",​ click Allow.+  * **Note**: If there is an additional message at the bottom of the screen that says "//​This webpage wants to run the following add-on: '​Microsoft Remote Desktop Services Web Access Con' from '​Microsoft Corporation'//",​ click Allow. 
 +{{:​2014-06-09_14_44_06-rd_web_access.png?​nolink&​800}}
  
 +  * You will then arrive at your RemoteApp and Desktops page shown below. Click on your Control shortcut. The app requires a small download. Depending on your browser, you may see different screens. Cyrious recommends you set your browser to __automatically open these file types__ ​ (so you don't have to click to run it every time).
  
 +{{:​2014-06-09_14_57_39-2014-06-09_14_48_36-rd_web_access.png_-_paint.png?​nolink&​}}
  
- ​{{::​2014-06-09_14_44_06-rd_web_access.png?​nolink&​800|}} 
-  * You will then arrive at your RemoteApp and Desktops page shown below. Click on your Control shortcut. The app requires a small download. Depending on your browser, you may see different screens. Cyrious recommends you set your browser to __automatically open these file types__ (so you don't have to click to run it every time). 
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- ​{{::​2014-06-09_14_57_39-2014-06-09_14_48_36-rd_web_access.png_-_paint.png?​nolink&​|}} 
   * Once you run the .rdp file that was downloaded to you computer you will probably see some of the following items shown in the pictures below.   * Once you run the .rdp file that was downloaded to you computer you will probably see some of the following items shown in the pictures below.
  
 +{{:​2014-06-09_15_04_36-10.0.2.49_-_remote_desktop_connection.png?​nolink&​}}
  
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- ​{{::​2014-06-09_15_04_36-10.0.2.49_-_remote_desktop_connection.png?​nolink&​|}} 
   * If you see the picture below, click on the "​Don'​t ask me again for connections to this computer"​ checkbox, and then click on the Connect button   * If you see the picture below, click on the "​Don'​t ask me again for connections to this computer"​ checkbox, and then click on the Connect button
  
 +{{:​2014-06-09_15_04_44-10.0.2.49_-_remote_desktop_connection.png?​nolink&​}}
  
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- ​{{::​2014-06-09_15_04_44-10.0.2.49_-_remote_desktop_connection.png?​nolink&​|}} 
   * You will then see a Windows Security pop up box as shown below.   * You will then see a Windows Security pop up box as shown below.
  
 +{{:​2014-06-09_15_09_27-10.0.2.49_-_remote_desktop_connection.png?​nolink&​}}
  
- +  ​* ​You would then type in your User name and Password that were provided by Cyrious, **with the User name ​preceded by "​cyrious\"​.** ​ This will change it over to the cyrious domain, which Control Cloud is running. An example is shown below
- ​{{::​2014-06-09_15_09_27-10.0.2.49_-_remote_desktop_connection.png?​nolink&​|}} +
-  ​* ​You would then type in your User name and Password that were provided by Cyrious, **with the User name ​preceded by "​cyrious\"​.** This will change it over to the cyrious domain, which Control Cloud is running. An example is shown below+
   * Once you have your credentials typed in, click OK   * Once you have your credentials typed in, click OK
  
 +{{:​2014-06-09_15_12_38-10.0.2.49_-_remote_desktop_connection.png?​nolink&​}}
  
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- ​{{::​2014-06-09_15_12_38-10.0.2.49_-_remote_desktop_connection.png?​nolink&​|}} 
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   * If you receive any further security warnings as shown below, please simply agree to them.   * If you receive any further security warnings as shown below, please simply agree to them.
  
 +{{:​2014-06-09_16_06_46-10.0.2.49_-_remote_desktop_connection.png?​nolink&​}}
  
 +  * At this point Control should load properly as expected.
  
- ​{{::​2014-06-09_16_06_46-10.0.2.49_-_remote_desktop_connection.png?​nolink&​|}} +If you have any questions, look for the Chat window at the bottom of the web page. __This is the fastest way to get assistance for your questions/​issues on Cyrious Cloud__.
-  * At this point Control should load properly as expected.  +
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-If you have any questions, look for the Chat window at the bottom of the web page. __This is the fastest way to get assistance for your questions/​issues on Cyrious Cloud__.  +
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- ​{{::​ask_cyrious.png?​nolink&​|}} +
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-You can also contact us at [[mailto:​supportcyrious.com|mailto:​supportcyrious.com]],​ or call our support department at [[http://​@tel.cyriouswiki.com/​888-552-9823|888-552-9823]].+
  
 +{{:​ask_cyrious.png?​nolink&​}}
  
 +You can also contact us at [[:​mailto:​supportcyrious.com|support@cyrious.com]],​ or call our support department at [[http://​@tel.cyriouswiki.com/​888-552-9823|888-552-9823]].