Differences
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control_faqs [2019/01/30 17:29] admin |
control_faqs [2019/07/05 17:06] vsouvannarath [Explorer] |
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* Check that the date range has been selected to ALL. Check that Prospects and Inactive customers are not excluded from the search. | * Check that the date range has been selected to ALL. Check that Prospects and Inactive customers are not excluded from the search. | ||
**I have a Saved Query, but I can't find it.** | **I have a Saved Query, but I can't find it.** | ||
- | * Click on the[[marketing_and_adv_explorer_manual_ch_5_-_search_configuration_instruments| Advanced]] Tab in the Explorer window and you will see a drop down list for Saved Queries. Alternatively click on Sales & Marketing | Advanced Query Setup. | + | * Click on the[[Control+Marketing+and+Adv+Explorer+Manual+Ch+5+-+Search+Configuration+Instruments| Advanced]] Tab in the Explorer window and you will see a drop down list for Saved Queries. Alternatively click on Sales & Marketing | Advanced Query Setup. |
**Can I stop[[users_manual_ch_09-explorer]] from Refreshing Until I put in my Criteria?** | **Can I stop[[users_manual_ch_09-explorer]] from Refreshing Until I put in my Criteria?** | ||
* Go to **Setup | User Options** and click on the Explorer Options. Deselect " | * Go to **Setup | User Options** and click on the Explorer Options. Deselect " |