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control_faqs [2019/01/30 17:29]
admin
control_faqs [2019/07/05 17:06] (current)
vsouvannarath [Explorer]
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   * Check that the date range has been selected to ALL. Check that Prospects and Inactive customers are not excluded from the search.   * Check that the date range has been selected to ALL. Check that Prospects and Inactive customers are not excluded from the search.
 **I have a Saved Query, but I can't find it.** **I have a Saved Query, but I can't find it.**
-  * Click on the[[marketing_and_adv_explorer_manual_ch_5_-_search_configuration_instruments| Advanced]] Tab in the Explorer window and you will see a drop down list for Saved Queries. Alternatively click on Sales & Marketing | Advanced Query Setup.+  * Click on the[[Control+Marketing+and+Adv+Explorer+Manual+Ch+5+-+Search+Configuration+Instruments| Advanced]] Tab in the Explorer window and you will see a drop down list for Saved Queries. Alternatively click on Sales & Marketing | Advanced Query Setup.
 **Can I stop[[users_manual_ch_09-explorer]] from Refreshing Until I put in my Criteria?** **Can I stop[[users_manual_ch_09-explorer]] from Refreshing Until I put in my Criteria?**
   * Go to **Setup | User Options** and click on the Explorer Options. Deselect "​Autosearch in Explorer Enabled at Startup"​. (You can also disable this for all users by default under Setup | System Setup | Explorer Options.)   * Go to **Setup | User Options** and click on the Explorer Options. Deselect "​Autosearch in Explorer Enabled at Startup"​. (You can also disable this for all users by default under Setup | System Setup | Explorer Options.)