You can delete the CHAPI service from Windows through the following methods. CHAPI is required to run Control 5.1+ so this is not recommended except in cases where you are attempting to resolve a problem with CHAPI and a reinstall of the service is required.
Cautions
Warning - Do not delete CHAPI when users are logged into Control.
Steps
- We must obtain the exact name of the CHAPI service from Windows in order to delete it.
- Open Control Panel
- Open Administrative Tools
- Open Services
- Find the entry on the list that begins with CHAPI. Keep the Services window open.
- Open a command prompt in Windows.
- In Windows 7, click Start then Accessories and right-click on Command Prompt to choose Run as Administrator.
- In Windows 8, go to Metro Interface and type cmd. A command prompt icon will appear, right-click the icon and choose Run as Administrator at the bottom.
- Type the following command
sc delete [service name]
- Example:
sc delete CHAPI.ServiceHost_12556
- Click on the Services window you still have open, press F5 to refresh the list of services. If the service still appears (a) wait a few minutes then refresh again or (b) restart the computer.
Source
Contributor: Brandon & Seth, Cyrious
Date: 7/5/2013
Version: Control 5.1
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