Unable to save without an ID.

1. Occurs when printing/previewing report.
2. Saving an order.

The root cause of the issue is undetermined. However, this error appears to happen when the SSLIP is frozen or “locked up”. Typically Control logs the error on Control_ErrorLog.txt however there typically is not a entry in the SSLIP_ErrorLog.txt. At the time of the error, users that are not already logged into Control typically cannot log in.

1. Re-start the SSLIP.

Note: There are no other known resolutions to this error at this time. Check back often as this wiki will be updated as new information is discovered.

Should you have any new information on this error, please update this wiki article or email the information to Support.

Updated 7/14/15 - Steve H. - Cyrious Software Support