Cause
Error when attempting to add notes in Production Terminal:
Could not add your notes at this time.
Line item does not have the variable LineItemProductionNotes.
Solution
- Log into Control.
- Click the Setup menu at the top and select System Setup.
- Scroll down to the bottom of the navigation bar and click Production Terminal Options.
- Click Edit.
- In the field “Select the variable used to display the Line Item Notes:”, select InternalNotes.
- Click Save.
- Re-start IIS*
- If you are not familiar with how to re-start IIS, simply re-start the server that Control and Production Terminal is installed on.
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