XPS Shipping

Carrier Shipping Rates allow live shipping rates to be calculated during customer checkout based on your XPS account. If you would like to utilize this feature, please reach out to the Ecommerce Team at ecommerce@cyrious.com.

Shipping will be calculated using the weight of shipping boxes and the shipping address. To ensure that shipping will be calculated correctly, carrier rules must be set under Shipping Methods, shipping boxes must be created, and individual products must be enabled to use carrier rates.

In order to use carrier rate shipping, you must have an active account with XPS. To register, please sign up for a free account and follow their sales process at https://xpsship.com/. Once your XPS account is active, you can enter your Customer ID and API Key in Setup > System Setup > Ecommerce Shipping inside of Control.

To enable Carrier Rate Shipping in the Admin Panel:

  1. Navigate to Admin Panel > Settings > Shipping Methods.
  2. Select a current shipping method to update, or create a new one.
  3. Check your Destination Country selection. Destination Country must be set to United States in order to use Carrier Shipping.
  4. Click Save Changes before navigating to Shipping Rules, if applicable.
  5. Navigate to the Shipping Rules tab.
  6. Select the Carrier Type.
    1. You must choose a carrier type available through your XPS account.
  7. Select the Service Type.
  8. Select the Insurance Option.
    1. No Insurance - Optional - Insurance is not included by default. Customers have the option to add it during checkout.
    2. Include Insurance - Optional - Insurance will be included by default. Customers can deselect insurance during checkout.
  9. Click Save Changes.

To create Shipping Boxes:

  1. Navigate to Admin Panel > Settings > Shipping Boxes.
  2. Click New Shipping Box.
  3. Enter a Display Name for the box. This name must be unique.
  4. Define the Length of the box.
  5. Define the Width of the box.
  6. Define the Height of the box.
    1. Different carriers have different restrictions for shipping boxes. Please check with your carriers to make sure you are compatible with their requirements.
  7. Enter the Box Weight. This should be the weight of the box itself.
  8. Define the Maximum Weight the box can hold.
  9. Define the direction of the corrugated flutes on the sidewall of the box.
  10. Select a Storefront or All Storefronts for which this option is available.
  11. Check Active to make this shipping box available.
  12. Click Save Changes.

To enable Carrier Shipping options for Products:

  1. Navigate to Admin Panel > Products.
  2. Select a Product.
  3. Select the General Tab.
  4. Enter the Product's Width, Height, Length, and Weight.
    1. The product attributes must be filled in completely in order to use carrier rate based shipping.
  5. Select the Carrier Rate under Shipping Rule.
  6. Click Save Changes.
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