Products Setup

In this article, we will be outlining the Products section of the Admin Panel. If you would like more specific information about a given topic, please reach out to the Ecommerce Training Staff at ecommerce@cyrious.com.

+ (New Product) - This option will allow you to create a new Product.

Search - This option will allow you to filter your list based on Name, Retail Price, Catalog, or Collection.

Toolbar

  1. Edit - To edit an existing record, click on the corresponding row.
  2. Image - Displays a thumbnail of the Product image that would be displayed to the customer on the Product pages.
  3. Name - This is the name used to identify the Product.
  4. Retail - This is the base price for the item before any discounts are applied.
  5. Sales - This is the discounted price for the item if applicable.
  6. Wholesale - This is a wholesale price, such as a B2B Store price, for the item if applicable.
  7. On Hand - This is the current inventory value of the Product.
  8. Order - This is the display ranking for the Product.
  9. In Collections - This represents the number of Collections where the Product is being displayed.
  10. SKU - Unique code for the Product in your inventory system if applicable
  11. More Options - Represented as 3 vertical dots on the far right side of the Product row. Hover over the option menu for the following:
    1. Clone - Represented as overlapping pages. This allows you to clone a Product.
    2. Set Inactive / Set Active - Toggle option to turn a Product active and inactive
    3. Delete - This option allows you to delete products that are no longer needed.

Product Details

  1. Product Title - Name displayed to the customer on the Store. This should reflect how the customer knows how to reference the item for purchase.
  2. SKU or Part # - Unique code for the product in your inventory system if applicable. If not using inventory, you can use the product name without symbols. Can be displayed to your customer.
  3. Custom Internal Product Code - Enables option for secondary internal product identifier.
    1. Internal Product Code - Internal code for the product inside your shop if applicable. Will not be displayed to your customer.
  4. Min Selectable Quantity - The lowest number of the item a customer can purchase on one order.
  5. Max Selectable Quantity - The highest number of the item a customer can purchase on one order.
  6. Quantity Increment - This option allows you to define if the customer must buy in increments, such as the customer must buy in packs of 25.

Product Attributes

  1. Width - Dimensions can be displayed to the customer in the description fields. They can be transferred to Control when the order is made and used in shipping calculations for XPS Shipping if applicable. If using customizable images, it will also be displayed on the online designer canvas to define the customer's work space.
  2. Height - Dimensions can be displayed to the customer in the description fields. They can be transferred to Control when the order is made and used in shipping calculations for XPS Shipping if applicable. If using customizable images, it will also be displayed on the online designer canvas to define the customer's work space.
  3. Length - Dimensions can be displayed to the customer in the description fields. They can be transferred to Control when the order is made and used in shipping calculations for XPS Shipping if applicable.
  4. Weight - Weight is primarily used to calculate shipping using Ecommerce's Weight-based Shipping Rule or XPS Shipping if applicable.
  5. Shipping Attributes are Different - If checked, this option will allow for shipping specific dimension, such as a banner that can be rolled into a shipping tube. This option is only used in coordination with XPS Shipping.
    1. Width - Alternate shipping width for XPS Shipping.
    2. Height - Alternate shipping height for XPS Shipping.
    3. Length - Alternate shipping length for XPS Shipping.
    4. Weight - Alternate shipping weight for XPS Shipping.

Inventory

  1. Enable Inventory Tracking - If checked, this will turn on Inventory tracking for this item. It will enable the next three fields.
  2. Quantity On Hand - This is your current count of this pre-produced item. This is a manual updated number, and it is not linked to your Control inventory numbers.
  3. Out of Stock Options - This allows you to decide if a customer can continue to order the item after the above number reaches zero.
  4. Messages - This allows you to enter the text displayed for In Stock and Out of Stock items.

Control Integration

  1. Product - This allows you to pick which Control product to use when the order is transferred to Control. This will list all active products and derived products, if applicable, inside your Control database.
  2. Variables To Set - For more information on Variables To Set, see the feature article here.

Pricing

  1. Retail Price - This is the base price for the item before any discounts are applied.
  2. Sale Price - This is the discounted price for the item if applicable. This price would override the regular price. Leave blank if you want to charge the regular price.
  3. Wholesale Price - This is the wholesale price, such as a B2B Store price, for the item if applicable. This price would override the regular price. Leave blank if you want to charge the regular price. This option requires the Store be set to Enable Wholesale Pricing in My Stores.
  4. Tax Class - This option allows for you to define if the product is taxable or tax exempt.

Product Settings

  1. Display Order - Allows you to organize your products in an order of your choice.
    1. Smaller numbers will be displayed first.
    2. Display order doesn't automatically re-index.
    3. If two products have the same display order, it will sort alphabetically.
    4. If you will be entering more products later, it is recommended you build spacing into your display order. For example, setup your initial products in groupings of 10 so you can insert more products in between later if applicable.
  2. New Product - If checked, a new banner will be added to the corner of the item image.
  3. Featured Product - If checked, the item will be displayed on the Store home page.
  4. Call For Pricing - If checked, the item will be displayed on your Store, but it will not be selectable for purchase.
  5. Enable file upload for this product - For more information on File Upload, see the feature article here.

Shipping Settings

  1. Free Shipping - If checked, the Store will not calculate shipping for this item.
  2. Shipping Rule - This allows you to pick how to calculate shipping for this item. There are 4 options: Flat, Fixed, Quantity-Based, and Weight-Based. If utilizing XPs Shipping, a 5th option will become available for Carrier Rate.
  3. Shipping Rate - If you choose Fixed as your Shipping Rule, this option is activated for you to specify what the price of shipping for this item will be.

Product Availability Restrictions - This option allows you to preset a date the product should become available to a specfic Store.

Image Options

  1. Standard - This option will allow you to upload a static marketing image of the Product. Customers will not be able to make changes to this image.
  2. Customizable - This option will allow you to create an image template for the Product. Customers will be able to make edits to this image based on the permissions you set.

Product Images - This option allows you to upload images of the Products. If using Standard in the previous option, the first image will be considered the default product image. You can continue to upload additional images to create an image gallery on the Product page. For example, you may show images installed at a customer's location. If using Customizable in the previous option, all image uploads will become an image gallery to support the customizable artwork canvas.

NOTE: Supported image types are JPEG, PNG, or GIF. Supported max image size is 3 MB. Larger images may not upload properly, or they may be resized to fit the correct dimensions.

Custom Art - If using Customizable in the previous option, you can see the Online Designer feature article here.

Product Description - This section will appear on the Product page under the Product name. It should be a brief blurb about the Product.

Store Search Description - This section allows you to define key search terms for the Product.

SEO Settings

  1. SEO Title - This is the name of the Product used during SEO searches. By default, this will be set to the Product Title.
  2. SEO Description - This is the description of the Product used during SEO searches.
  3. URL Handle - The unique identifier for the Product used throughout the system to represent the Product. By default it is the same as the Product Title. URL Handles support all alphabet and numeric characters. Any space and special characters in the Product Title will be replaced by a dash (-).

Additional Information

  1. Feature - This section will appear on the product page as a tab below the product image. It allows you to outline all the product features or give additional instructions to the customer if applicable. Leave this section blank if you don't wish to use the tab.
  2. Specifications - This section will appear on the product page as a tab below the product image. It allows you to give the customer a detailed explanation of the product or give additional instructions to the customer if applicable. Leave this section blank if you don't wish to use the tab.
  3. Shipping Info - This section will appear on the product page as a tab below the product image. It allows you to outline the shipping options available for this product or give additional instructions to the customer if applicable. Leave this section blank if you don't wish to use the tab.
  4. Downloads - For more information on File Downloads, see the feature article here.

The Add-Ons tab allows you to attach available Add-Ons to an item. Add-Ons are variable product data that are used to gather additional information for configuring Products. They can be used for information only, such as a text box that the end user can populate with installation information. Add-Ons can also add value to a Product, such as the option to choose rounded corners on business cards for an extra charge.

Associate Add-Ons

  1. Click Assocate Add-Ons.
  2. Click the box in front of the Add-Ons you would like to add to the Product.
  3. To save your selections, click Add to add Add-Ons but stay in Associated Add-Ons, or click Add and Close to add Add-Ons and leave Associated Add-Ons.

The Collections tab allows you to attach available Products to a Store's Collections.

Associate Collections

  1. Click Associate Collections.
  2. Click the box in front of the Collections you would like to group the Product under.
  3. To save your selections, click Add to add Collection(s) but stay in Associated Collections, or click Add and Close to add Collection(s) and leave Associated Collections.

The Tiered Pricing tab allows you to attach a pricing table structure to a Product. It allows pricing adjustments, or discounts, for products based on the quantity purchased. Tier pricing will be displayed to the end user on the Product page of the Store. Ecommerce pricing does NOT connect to your Control pricing. However, you should reference your Control pricing to make sure all tier pricing covers costs for those quantities. Tier pricing will override any pricing entered on the general tab based on the quantity purchased. Creating a Tier Price

  1. Click Product Tier.
  2. Store allows you to apply the tier to a specific Store or All Stores.
  3. Set the Tier Start, minimum quantity that must be ordered for this pricing to apply.
  4. Set the Tier End, maximum quantity that can be ordered for this pricing to apply.
  5. Enter the Retail Price per item for this tier.
  6. Repeat Steps #1-5 until all tiers have been added.

The Bundles tab allows you to attach associated child items to the Product. It is important to note Bundles do not increase the overall price of the main Product. It is considered a free item, and its value should be built into the main Product. Bundling does not translate to Control as a child product. It will only be noted in the line item description of the main Ecommerce product. An example of a Bundle might be a hardware kit to help with installation of a sign.

Creating an Associated Product

  1. Click Associated Products.
  2. Click the box in front of the items you would like to attach to the Product.
  3. To save your selections, click Add to add Product(s) but stay in Associated Products, or click Add and Close to add Product(s) and leave Associated Products.
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